Improving Patient Experiences
We are proud to announce the launch of our latest SaaS system, MedRev! This project has been in production now since March and is finally at an MVSP (Minimum Viable Sellable Product) state and is going to market. The sales team for this company starts it’s work tomorrow and we are so happy to have helped them get off the ground.
What’s Wrong With The Experience Now?
Patients in the US, us included, will tell you about long wait times, communications issues, unfriendly staff, and mistakes that could easily be avoided. Right now, patients have little recourse other than leaving a negative social review, submitting a case to the Better Business Bureau, or if things have gone terribly wrong, the legal system.
The problem is that administrators, practice managers, physicians, and other healthcare providers don’t understand the experiences their patients have in their facilities and with their processes. The reason for this is that there is little to no feedback between these groups. A doctor seeing patients all day doesn’t have time to simultaneously check on his front desk staff, referral partners, billing processes, etc.
At least there wasn’t before now.
Enter MedRev – Improving Patient Experiences
MedRev was built out of a need to improve healthcare in the US and globally. Now healthcare providers of all sizes from hospitals to individual practices can query every patient for the right questions in a way that elicits feedback every day. That feedback helps healthcare businesses understand where they are going right and where they are going wrong, while simultaneously growing their online reviews.
MedRev: Build & Marketing
As with most of our SaaS projects, MedRev started as a broad idea, that was turned inside out, twisted around, pivoted, and finally settled. We did a lot on this project, but it doesn’t stop. Getting it to this point is just the beginning.
Services Rendered:
Branding:
- Logo
- Messaging
- Stationary
Marketing Website
- Website design
- Content
- Videography
- Chatbot Integration
- Lead-Magnets
- Conversion Funnel Setup
- Analytics Setup
Web-Application Development
- Subscription & Payment Systems
- UX Design Process
- Texting Systems
- User Management
- Business Intelligence Systems Development
- Large Group Uploading
- Onboarding Systems
- Social Reviews Integrations
- Patient Encounter Tracking
- Stripe Integration
- Nexmo Integration
- Patient Scenario Management
Business Analysis & Operations
- Costing and Pricing
- Support Systems Setup
- Competition Analysis
- Email Support Implementation
- Chatbot Support Implementation
- Staff Recruitment
- SOP Development
Sales & Marketing
- Caller Talktrack Development
- Prospecting
- Powerpoint Presentation Development
- Bound Print Materials For Enterprise Presentations
- Lead Generation
- Content Marketing
- Pay Per Click Advertising
- Email Marketing
- Social Platforms Setup
A Well-Planned Project Is A Smooth Project
Anything this big is going to take some turns before it finishes. This time, the number of twists and turns was surprisingly low! We knew the path, we planned the journey, and we even arrived on time and under budget.
Mission accomplished!
