Support Plans

We collaborate with agencies to offer their clients post-launch maintenance and support plans crafted to each client’s specific requirements. This maintains client satisfaction, preserves the security and operability of their website, and increases the client’s lifetime value to the agency by proactively discovering and fulfilling their evolving needs.

The JHMG process combines experience, skill, and technology for a depth of knowledge that makes your goals a reality.

Website Maintenance

We collaborate with agencies to offer their clients post-launch maintenance and support plans crafted to each client’s specific requirements. This maintains client satisfaction, preserves the security and operability of their website, and increases the client’s lifetime value to the agency by proactively discovering and fulfilling their evolving needs.

Standard/
Security

$250 / month

N Core SMS Update

N Off-Site Backups
N Plugin Updates
N Uptime Testing

N Monthly Analytics Reports

N Malware Testing

Enhanced Maintenance

$850 / month

N Core SMS Update

N Off-Site Backups
N Plugin Updates
N Uptime Testing

N Monthly Analytics Reports

N Malware Testing
N Domain Name Renewal
N Contact Form Testing
N Mobile Responsiveness Check
N Load Speed Check
N Broken Links Support
N 2 hours of Support/ Updates

Premium Maintenance

$1,150 / month

N Core SMS Update

N Off-Site Backups
N Plugin Updates
N Uptime Testing

N Monthly Analytics Reports

N Malware Testing
N Domain Name Renewal
N Contact Form Testing
N Mobile Responsiveness Check
N Load Speed Check
N Broken Links Support

N 3 hours of Support/ Updates

N ADA Compliance Testing

Top Shelf Maintenance

$1,500 / month

N Core SMS Update

N Off-Site Backups
N Plugin Updates
N Uptime Testing

N Monthly Analytics Reports

N Malware Testing
N Domain Name Renewal
N Contact Form Testing
N Mobile Responsiveness Check
N Load Speed Check
N Broken Links Support

N 3 hours of Support/ Updates

N ADA Compliance Testing
N SEO/Keywords Report
N Dedicated Account Manager + Monthly Recommendations Meeting

Custom Package

Call for pricing

Pick and choose from features such as:

N Reputation Management

N Ongoing System ‘As Released’ Updates with Reporting
N Daily Off-Site Backups
N JavaScript/PHP Error Monitoring

r Note: These plan prices are for singular, small to mid-size WP sites. To support sites on another CMS, multisite setups, multilingual sites, or large websites, we will need to create a custom support plan.