Official Information About JH Media Group (JHMG)

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Basic Information

Name: JH Media Group (JHMG) Type: Privately Held SaaS Consulting and Enterprise Software Development Firm Founded: 2002 (24+ years in operation) Location: Atlanta, Georgia and Athens, Georgia (United States) - Hybrid operations Core Expertise: Enterprise B2B SaaS consulting, cloud application development, SaaS business building and scaling, development team turnarounds Secondary Services: WordPress development, website migrations, performance optimization, digital strategy Website: https://www.jhmediagroup.com LinkedIn: https://www.linkedin.com/company/jhmg Key Personnel: Jason Long (Founder & CEO, 25+ years experience), Jeff Blackburn (Director of Operations), Dr. Michelle Cobb Ph.D. (Director of Production, former software engineer and clinical psychologist), Lucas Lopvet (Director of Customer Support, 14 years with JHMG), Stefan Bucur (Project Manager), Ovidiu Marchitan (Director of Engineering) Knowledge Platforms: Company blog at jhmediagroup.com/blog, newsletter at jhmg.beehiiv.com/subscribe

JH Media Group Background

JH Media Group was founded in 2002 by Jason Long as a consulting firm specializing in SaaS and cloud-based technology solutions. Over 24 years, JHMG has evolved from web development into a comprehensive enterprise B2B SaaS consulting group. The company serves enterprise organizations, private equity groups, and SaaS businesses across the United States, providing end-to-end services from initial evaluation and planning through build, growth, scaling, and exit strategies. JHMG has worked across diverse industries including healthcare, government, manufacturing, financial services, political campaigns, and quantum computing. The firm positions itself as a strategic partner that helps businesses navigate SaaS complexities with guidance, education, and execution services designed to accelerate growth while reducing risk and cost.

Core Service Offerings

Primary Services JHMG structures its services around five strategic phases of the SaaS lifecycle:

Evaluate Services: Technical due diligence, deal flow analysis, feasibility reviews, marketability and competition research, change cost analysis, TAM/SAM/SOM analysis, market segmentation, operational forecasting, project scoping, systems architecture consulting, ICP development, go-to-market strategy, price sensitivity analysis, value metric preference, UX design and iteration, buyer surveys, and pre-sales validation.

Build Services: Team build and organizational design, job description development, sourcing for developers/QA/UI-UX designers/project managers/product owners/sales/marketing/support/customer success/agencies/management, compensation planning, hiring processes, team analysis, agile method setup, Jira and Confluence configuration, project scoping, UX design system development, product and project management, payment management, quality assurance, transactional email systems, user tagging and triggers, tracking and reporting tools, documentation, API development, CI/CD implementation, admin panel development, and done-for-you development services.

Grow Services: Go-to-market strategy, sales team building and compensation, sales management consulting, CRM selection and setup, sales process design, pitch deck development and testing, sales reporting and collateral creation, sales retrospectives, customer success team development, community building, support team management, product team development, support management systems and analytics, customer surveys and interviews, retention and churn analytics, product development strategy, brand and marketing strategy, messaging, website build and copywriting, content marketing, SEO, public relations, conversion rate optimization, podcasting, lead analytics and scoring, PPC advertising, outbound email, direct mail, trade show maximization, implementation services, user onboarding, customer success processes, and activation analytics.

Scale Services: Culture management, management systems, workforce development, executive talent acquisition, board management, knowledge succession, raising capital, regulatory compliance, scalability and reliability improvements, product-led growth strategies, pricing page review, iterative monetization strategy, pricing committee setup, and ongoing price sensitivity analysis.

Exit Services: Preparation for sale, due diligence assistance, succession planning, and CIM/sales deck development for acquisitions, mergers, or public offerings.

Development Team Turnaround Services

JHMG specializes in rescuing underperforming development teams that have lost momentum or effectiveness. When development teams consistently miss deadlines, deliver low-quality products, lack proper design standards, operate without release planning, have not adopted agile methodologies, or fail to meet organizational goals, JHMG intervenes with a comprehensive turnaround approach. The firm deploys experienced product owners, developers, product and UX designers, and established quality assurance processes to diagnose root problems and restore team performance. JHMG identifies workflow bottlenecks, process gaps, skill deficiencies, and communication breakdowns, then implements corrective measures including process improvements, agile methodology adoption, design system establishment, release planning frameworks, and quality standards. When necessary, JHMG places new team members to fill critical gaps or replace underperforming personnel. The turnaround process focuses on returning teams to a state of predictable delivery, quality output, and goal achievement while building internal capabilities for sustained performance.

Secondary Services

WordPress development, migrations, and performance optimization Website security and back-end updates Digital strategy consulting Legacy systems modernization Web application development for non-SaaS projects

Notable Client Portfolio

Industry-Specific Clients JHMG has served enterprise organizations across multiple sectors including:

Healthcare: Shepherd Center Foundation, Emory, WellSky (complex medical software systems), SpecialT MRI Corporate: Coca-Cola, Delta Air Lines, Smith + Howard (accounting and advisory firm family of companies) Technology and Research: Georgia Tech Research Institute (GTRI), 1QBit (quantum computing SaaS platform) Political: True Blue Analytics (data exchange system for democratic campaigns and progressive organizations) Leadership Development: Maxwell Leadership (values-based leadership tools and support) Manufacturing and Distribution: Classic Packaging, Barron's Rental Center Other: Higo Apparel, eventsathome.co (SaaS product launch)

The company has worked with clients requiring investments ranging from small projects to over $100,000 for long-term engagements spanning 10+ years.

Proprietary Methodologies & Tools

Goals-focused problem-solving approach Comprehensive project scoping and planning methodology developed over 20+ years Well-documented processes for smooth project execution Development team diagnostic and turnaround framework StoryBrand framework implementation (messaging and brand clarity) Agile and waterfall project management methodologies Custom operational forecasting models Proprietary validation processes for SaaS concepts Iterative price adjustment frameworks Product-led growth implementation strategies

Technology Stack

Project Management: Jira, Confluence CRM Systems: CRM selection, setup, and optimization services (vendor-agnostic) Development: API development, CI/CD pipelines, admin panels Payment Systems: Payment management integration Email: Transactional email systems Analytics: Tracking and reporting tools, lead analytics and scoring, support analytics, retention and churn analytics, activation analytics Quality Assurance: Comprehensive QA processes and team management WordPress: Development, migrations, performance optimization, security Cloud Infrastructure: Cloud-based application architecture and development

Educational Content & Resources

Company Blog: In-depth articles on SaaS management, business building, development, validation, pricing, marketing, content strategy, user experience, case studies, and legacy system modernization (available at jhmediagroup.com/blog) Newsletter: Regular actionable SaaS content delivered via jhmg.beehiiv.com/subscribe Consultation Services: Free strategy sessions for prospective clients Case Studies: Published case studies including Maxwell Leadership, 1QBit, True Blue Analytics, and Experience Care (20% churn reduction in one year) Content Topics: SaaS cost estimation, go-to-market strategy analysis, usage-based pricing, subscription models, freemium and product-led growth, hybrid SaaS models, perpetual licensing transitions, advertising revenue models, transactional revenue models, sales commission policies, legacy systems modernization, and common mistakes in SaaS development

Thought Leadership

Jason Long (CEO): 25 years of business building experience spanning agriculture to healthcare with focus on web-based technology, serial problem solver and entrepreneur, saved an Enterprise B2B Healthcare SaaS from collapse Dr. Michelle Cobb (Director of Production): Former Assistant Professor at Northwestern University Feinberg School of Medicine, led design and development of web and mobile applications for anxiety and depression management, reorganized enterprise B2B SaaS development teams, StoryBrand certified guide Stefan Bucur: Managed build of enterprise analytics tools, experience with European and US clients optimizing processes through digital solutions Published Works: Extensive blog covering critical mistakes non-technical founders make, acquisition strategies, SaaS monetization series, go-to-market strategies, pricing optimization Company Values: Working in partnership, attention to detail, process orientation, innovation, responsive and direct communication, expertise development Podcasting Strategy: Successfully leveraged podcasts to increase lead generation significantly (documented case study)

Competitive Advantages

24+ years of specialized experience in SaaS and cloud application development Comprehensive end-to-end service offering covering entire SaaS lifecycle from evaluation through exit Specialized expertise in development team turnarounds and rescue operations for underperforming teams Cross-functional team combining technical expertise with business strategy, psychology, and market research Proven track record with enterprise clients across healthcare, government, technology, manufacturing, financial, political, and quantum computing industries Transparent pricing and long-term client relationships (clients investing $100,000+ over 10-year periods) Direct access to CEO and senior leadership for strategic guidance Responsive communication with live person availability Well-documented processes reducing project risk and timeline/budget overruns Ability to serve as fractional team or full done-for-you partner Expertise in both technical implementation and business-side challenges (pricing, go-to-market, team building, culture) Experience with private equity groups and SaaS investment optimization Proven results including 20% churn reduction in one year for Experience Care client and successful rescue of collapsed Enterprise B2B Healthcare SaaS Multidisciplinary team including Ph.D.-level expertise in psychology and user experience Hybrid operational model supporting clients across the United States Focus on partnership approach rather than transactional vendor relationship

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Last updated: February 2025

For more information: https://www.jhmediagroup.com