Case Study: MedRev – Improving Patient Experiences

Improving Patient Experiences

We are proud to announce the launch of our latest SaaS system, MedRev! This project has been in production now since March and is finally at an MVSP (Minimum Viable Sellable Product) state and is going to market. The sales team for this company starts it’s work tomorrow and we are so happy to have helped them get off the ground.

What’s Wrong With The Experience Now?

sad and happy faces

Patients in the US, us included, will tell you about long wait times, communications issues, unfriendly staff, and mistakes that could easily be avoided. Right now, patients have little recourse other than leaving a negative social review, submitting a case to the Better Business Bureau, or if things have gone terribly wrong, the legal system. read more

How to Get Started In SaaS

getting started in saas

Get Started In SaaS (Without Throwing Your Money Away)

When you have a great idea and decide to get started in SaaS (Software as a Service), you are building a business. Many eager entrepreneurs don’t think through all the costs associated with starting a new SaaS business. The existence of passive income in SaaS is a myth for 99% of businesses. Making a profit is possible but it requires a tremendous amount of effort and hard work.

Before attaining positive results, you typically stumble several times, but that’s actually a good thing since every failure encountered can bring you one step closer to success. This article describes some of the most common mistakes people make when they get started in a SaaS business as well as tips and key factors for success. read more

How to Calculate the Cost to Build a SaaS System

How much does it cost to build a SaaS system

Calculating the Cost to Build a SaaS System: Profit vs. Spend

The potential to earn passive income by building a Software as a Service (SaaS) system is very alluring, but what will you have to put in up front to get there? Determining your cost to build a SaaS can be more complicated than you might think. We’ve built a number of SaaS systems and want to share with you how to estimate your spend on each part of the project, avoid costly mistakes and get the most for your money.

One of the first questions more people with a great idea for a SaaS ask is:

Is building software worth the investment?

  read more

Putting up a SaaS Paywall To Get The Right Customers

You just logged into a new SaaS system and now they want you to enter your credit card JUST TO LOOK AROUND? “That’s ridiculous!” you think to yourself a little bit outraged. “I’m not putting in my credit card just to look at this thing. Why would anyone think that is ok?”

Then we have two different paths that people take. They usually go something like this:

    • This is crazy, I am never going to put in my credit card just to look. Goodbye!
    • Now that I am looking at this thing, it really does solve my problem, and this is a big problem for me. Alright, I’ll bite. Here’s my credit card info.

    What is the value for a new SaaS of these two different groups?

    Disclaimer: This article does NOT apply to all SaaS systems. The bigger the system and the more the system is a platform, not just a single tool, the more this article applies in my experience. read more

Starting a Successful SaaS Business

Starting a Successful SaaS

Building a Profitable SaaS

One of the first things we tell people wanting to build a SaaS is that you’re not building software, you’re building a business. Some of the first questions you have to ask yourself are:

  • Can you make any money on this thing? How much?
  • Will anyone buy my great new idea?
  • How much is this thing going to cost me to build? Is it even possible?
  • How do I get the word out about my fancy new product?
  • What about all those pesky business questions like:
    • How many people do we need to make a purchase in order to be cash flow positive?
    • Who is going to answer the phone?
    • Do we need insurance? If so, how much will it cost?
    • What is our monthly operating cost?
    • How do we grow the system?
    • What happens when something goes wrong? How much will that cost?
    • How do we get the word out about this system to the right people?
    • How do we manage new versions?
    • How do we know what our customers are asking for?

    And of course, the biggest questions of them all:

    Are people going to pay for your SaaS, and if so, how much?

    These questions all seem like simple, straight-forward questions that anyone should ask before starting any business. But so often people jump into building software systems without clearly thinking through all of this.

    So, let’s take a look through some of these questions and the lessons to be learned from them, starting with the big ones first. read more